Wherever your customers reach you.

What your customers do

• They text your facility's number, day or night, and get a reply within seconds.
• They can reserve a unit, sign, pay and get the gate code without leaving the text conversation.
• They can reply STOP at any time to stop messages.

What you provide

• A local phone number for your facility, set up with us during onboarding.

US carriers require every business to register before it texts customers. We register your facility with you during onboarding; approval can take from a few days to a few weeks.

What your customers do

• They message your facility on WhatsApp and get the same answers and rental steps as by text.

What you provide

• Nothing extra beyond the text number.

WhatsApp Business needs approval from Meta for each business. We arrange it with you.

What your customers do

• They email your facility and get a reply in the same email thread, usually within minutes.
• Their earlier messages stay in the thread, so they never have to repeat themselves.

What you provide

• Nothing to install. Your facility's StoreDesk address is created in your dashboard.
• Optional: forward your customer address, such as info@, to it, so customers keep using the address they know. Forward only that address, not your personal inbox.

StoreDesk never signs in to your own mailbox. It sees only the emails sent or forwarded to your facility's StoreDesk address.

What your customers do

• They ask a question or tap “Rent a unit” and see available units with sizes and prices.
• They can ask for a person at any time; you're alerted and can reply from your dashboard.
• When they come back later on the same device, the conversation is still there.

What you provide

• Paste one line of code into your website, or ask your web designer to. You can try it on a test page first.

What your customers do

• Within minutes of reserving on a listing site, they hear from your facility by text, or by email if you don't text.
• A free unit of the size they reserved is held for them.

What you provide

• Have the listing site send its reservation emails to your facility's StoreDesk address, or forward them.
• Anything it can't do automatically, such as no matching unit, comes to you.

What your customers do

• They pick a unit, enter their details, add extras, sign the lease and pay, in six short steps.
• They see their gate code at the end, once the lease is signed and paid.

What you provide

• Link to your Rent now page from your website, Google listing or ads. Extras such as locks or protection plans are optional.